Customer Service Administrator

Description

Job Description:

  • Providing administrative support to consultants and clients
  • Liaising with debt consultants as necessary
  • Ensuring client applications are processed efficiently and effectively
  • Using the appropriate resources to manage client applications
  • Ensuring that data is as accurate as is possible
  • Ensuring the security of personal data at all times
  • Giving support and information to clients
  • Ensuring packaged cases maintain a high success rate

Person Specification:

  • Previous customer service experience is essential
  • Possess strong admin and customer service skills
  • Excellent telephone manner and customer service experience
  • Good communicator
  • Energetic, enthusiastic and passionate about helping people with financial difficulties
  • Computer literate

Additional Information:

  • £16,000 – £18,000 (depending on experience) with OTE up to £20k
  • Flexi hours & opportunities for overtime
  • 20 days holiday plus bank holidays

Apply in the strictest of confidence to Optima Recruitment, based in Leatherhead, Surrey.

Job reference number: 23053345

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